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Wildebeest migration across the savanna
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Have questions about our safaris or Zanzibar tours? Our team is here to help you plan the perfect adventure.

Contact Information

Headquarters

Kiembe Samaki — Airport Road
Zanzibar

Office Hours

Mon–Fri: 8:00 AM – 6:00 PM (EAT)
Sat: 9:00 AM – 2:00 PM

Frequently asked questions

Quick answers to common trip-planning questions. For anything else, send us a message above.

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Travel & health

Visas, vaccines, and staying well

Entry requirements and health planning—always confirm details with your physician and official sources before travel.

Most visitors need a visa to enter Tanzania. You can apply for an e-visa online before your trip or obtain a visa on arrival at major entry points. We recommend applying in advance to avoid delays.

Yellow fever vaccination is recommended, especially if arriving from an endemic country. We also recommend being up to date on routine vaccines, and consulting your doctor about malaria prophylaxis, hepatitis A/B, and typhoid.

We strongly recommend comprehensive travel insurance that covers medical evacuation, trip interruption, and cancellation. Safari logistics often involve light aircraft and remote locations; adequate cover gives peace of mind if plans change.

On safari

Daily rhythm, packing, and lodges

What a typical day feels like, what to bring, and how to prepare for early starts and open vehicles.

Pack lightweight, neutral-colored clothing, a warm layer for early morning drives, comfortable walking shoes, sunscreen, insect repellent, binoculars, and a good camera. Most lodges offer laundry service.

Booking & money

Quotes, payments, and what is included

How we structure pricing, when balances are due, and how tipping and customizations usually work.

For peak season (June–October and late December–January), many lodges sell out 9–12 months ahead. Shoulder months offer more flexibility; we can still often secure strong options on shorter notice depending on your route.

Quotes usually cover accommodation, park fees, game drives in a private or shared vehicle as agreed, most meals on safari, and specified transfers. International flights, visas, tips, personal purchases, and some optional activities are typically extra—we itemize inclusions in every proposal.

More questions? Browse the full answer library.

Prefer to talk it through?

Call, WhatsApp, or email — we love helping you shape an itinerary that fits your pace and style.